When a car needs body repairs, the driver thinks of two things: They want repairs done quickly, and they don’t want to spend too much. However, it can be difficult for a customer to distinguish an honest shop from an unethical one. Below are several tips on finding a trustworthy body shop for auto repair in Omaha NE.
Bank on Experience
This may seem obvious, but just because a shop’s been in business for decades doesn’t mean that the same staff has been there the entire time. Check out local shops, and ask how long the techs have been in this line of work. The more experience a tech has, the more likely it is that they’ve dealt with similar issues before.
Chains Aren’t Always the Best Choice
While some nationally-known collision repair centers can offer quick, high-quality and inexpensive repairs, they do not always have the right level of experience. Many chains have a high employee turnover rate, and while that may not seem important now, it will in the next section.
Steer Clear of Shops With High Turnover
An auto body repair shop’s goal should be to turn a profit, and that may be difficult if it has a high employee turnover rate. The more workers they hire, the more time is spent on training-;which is usually left to the most experienced technicians. If the shop falls behind on work because they’re constantly training new hires, margins will be slimmer, and customers may end up paying more.
Read Consumer Reviews
Most people use online sources to find auto body repair services, and many leave reviews of the service they’ve received. Most shops’ sites have a page for customer reviews, but clients should remember that the company controls what’s posted. Customers can get an accurate assessment of a company’s customer service record by reading the company’s Google reviews.
Local Shops vs. Dealerships
Certain differences exist between dealer service centers and regular collision repair shops. If the problem is specific to the type of vehicle, the customer may be better served by a dealer service center. However, these providers typically charge more based on their model-specific knowledge. If the problem is routine and not based on the vehicle’s make or model, a local center like Domain can provide outstanding Auto Repair in Omaha NE.
